How can we help you?
Frequently Asked Questions
Find answers to common questions about our platform.
Samraddh Bharat Foundation is a non‑profit organisation that runs a unified digital platform integrating Education, Healthcare, Agriculture, Finance, IT and Social Development under one roof.
Yes, basic registration is completely free. Some premium services (like license purchase, paid courses) have charges.
Register on our platform and select your interest areas. Our team will contact you for further steps.
Click on 'Register' from the homepage, fill your basic details, verify your email with OTP, and you are done.
Use the 'Forgot Password' link on the login page. You will receive an OTP on your registered email to reset your password.
After logging in, go to 'Profile' from the dashboard. You can edit your personal, KYC, and bank details there.
We offer free MSDR classes (Class 6‑12), paid courses with live classes, quizzes, and certificates. Browse the Education section after login.
Teachers need to register with their qualifications. After verification, they can create courses and batches from the Instructor Dashboard.
Go to the course details page and click 'Enroll Now'. Complete the payment if it's a paid course, and you will get instant access.
Go to 'Find Doctors', search for a BAMS doctor, view available slots, and click 'Book Appointment'.
Yes, you can browse the medicine catalog, add items to cart, and place an order. Home delivery is available.
From your dashboard, navigate to 'Health Records'. All your prescriptions and reports are stored securely.
Farmers can register as sellers, list their products in the marketplace, and buyers can directly purchase from them.
Visit the Agriculture section and click on 'Mandi Prices'. You can filter by state, district, and commodity.
It is a license‑based program where Gram Development Coordinators (GDC) can sell agriculture products. Buyers get benefits like discounts and market access.
Your account has separate wallets for Personal, Commission, Education, Healthcare, License, Donation, Agriculture, and Finance. You can transfer commission to your personal wallet.
Go to 'Request Withdrawal' from the Finance section. Enter the amount, and after admin approval, the amount will be transferred to your bank account.
Yes, we offer various loan products. Visit the Finance section and click 'Apply for Loan'.
Go to 'Meetings' from your dashboard, click 'Create New Meeting', fill the details, and share the link with participants.
No, our self‑hosted Jitsi Meet allows unlimited meeting duration with no branding.
Recording is currently not available on the free instance. We are working on enabling it soon.
We accept UPI, debit/credit cards, net banking, and wallet payments through Razorpay.
Refunds are processed within 10‑15 business days after approval. Please read our Refund Policy for details.
Please contact our support team with your transaction ID. The amount will be refunded within 7 business days.
